Delete your Kuava Estate Access account

In the app

1. Open the Kuava Estate Access app and sign in.
2. Tap Your data (at the bottom of the home screen, or of the scanner for gate staff).
3. Under Close my account, type CLOSE and tap Close my account.

Without the app

Email autakuturanki@gmail.com from the email address you signed up with and ask us to delete your account. We reply within 30 days.

What is deleted

• Your access to the estate ends straight away, and your devices stop getting alerts.
• Your name and phone number are removed. Passes you created that are still open are cancelled.
• On request, Kuava X also erases your sign-in: your email address is removed and the login can no longer be used.

What is kept, and for how long

• Gate records (date, time, gate) stay so the estate's security history is complete. Visitor details in them are removed after the estate's retention period (365 days by default, at most 730).
• The estate's audit log of administrative actions (for example when your registration was approved) is kept, without your name or phone number.

Estate administrators close their accounts through Kuava X, so an estate is never left without an administrator. See the full privacy policy.